Everything between somebody noticing a problem and a closed, costed, signed-off job. This walkthrough covers the Work module in Asset Infinity: requests, work orders, the dispatch board, the people who do the work, the service levels they work to, and permits for the jobs that can hurt someone. It’s shown on a demo manufacturer with plants in Columbus and Greenville.
What you’ll see:
- Problem reports from the web, mobile app, QR codes, email and Telegram, with voice and photo fill
- Triage: approve, reject, merge duplicates, or convert a request straight into a work order
- Work order views for my work, unassigned, overdue, SLA breached and critical
- SLA clocks, automatic escalation, and warranty cover checked against the contract
- Readiness checks for tools, people and parts before anyone is sent out
- Checklists, parts, labor and costs that add themselves up, then supervisor sign-off and a full audit trail
- A dispatch board that checks rosters, travel radius, certifications and workload before it assigns
- Technicians, certifications that are flagged before they lapse, and a skills matrix that shows single points of failure
- Priorities, SLA targets, the escalation ladder and work order types
- Permits to work, with isolations, lock numbers, precautions and crew
Asset Infinity is one platform for your assets, the maintenance that keeps them running, the stores and suppliers behind them, and the IT devices on your network.
📅 Schedule a demo, or start your 14-day free trial: https://www.assetinfinity.com ✉️ sales@assetinfinity.com 📞 +1-855-823-2600 · +91-9798-500-500
See it with your own assets
A demo run on an example from your industry. Or start the trial and look around on your own.




